AI answers from your own staff handbook

How AI answers a new hire from your own handbook

Illustration with sample data.

Four AI helpers read a sample café’s own checklists and how-to documents, answer a new hire’s questions by quoting the page each answer came from, and list what the documents do not cover. Anything the documents cannot settle goes on a to-do list for the manager, who approves it.

Answers come only from your documents. When a page does not cover a question, the crew says so. A question about a colleague’s pay is never answered by the helpers; it goes to the manager. Nothing is sent to anyone.

Example rules

• Answers are quoted from a document, with its page.
• When two documents cover the same question, the newer one is used and the older one is flagged for the manager.
• When no page covers a question, the answer is "Not in your handbook yet" and it goes on the gaps list.
• Questions about another person’s pay go to the manager only.

Who does what

• Maya, the boss: Takes the questions in, keeps the private one for the manager and hands each answer to the new hire.
• Sara, research: Finds the page that answers the question, or says that no page does.
• Paul, context keeper: Keeps the dates, and settles which document wins when two disagree.
• Joe, double-checker: Checks every word of an answer against its page, and never guesses.