CRM · ChatGPT
Best CRM according to ChatGPT?
Who ChatGPT names when buyers ask. Share of answers, not rank.
ChatGPT gave 100 valid answers to our 5 CRM buyer questions over the last four weeks. It names HubSpot most, in 94% of the answers that score it (75 of 80). Next: Pipedrive (83%) and Zoho CRM (41%). The full board puts HubSpot first too.
CRM on ChatGPT
- HubSpot Often named 94% of runs 86% to 97% · 80 runs
- Pipedrive Often named 83% of runs 74% to 89% · 100 runs
- Zoho CRM In the mix 41% of runs 32% to 51% · 100 runs
- Less Annoying CRM Long shot 29% of runs 21% to 39% · 100 runs
- Attio Long shot 24% of runs 17% to 33% · 100 runs
- Folk Long shot 21% of runs 14% to 30% · 100 runs
- Close Long shot 16% of runs 10% to 24% · 100 runs
- HighLevel Long shot 15% of runs 9% to 23% · 100 runs
- Salesforce Rarely named 11% of runs 6% to 19% · 100 runs
- Streak Rarely named 7% of runs 3% to 14% · 100 runs
Placed brands from the full board, ordered by ChatGPT's share of the answers that score each one. A brand needs 10 ChatGPT answers to be listed. Where a name sits in an answer is not a rank.
Where ChatGPT stands apart
ChatGPT's share against Gemini and Google AI Mode pooled, on placed brands where both sides have 10+ answers. Listed at 20 pts or more.
Names more than the others
None at this gap.
Names less than the others
Questions on the board
- What's the best CRM for a 5-10 person marketing agency?
- What CRM should a seed-stage B2B startup use for founder-led sales?
- What are the best cheaper alternatives to HubSpot for a small sales team?
- What's the best CRM for managing LinkedIn outreach and follow-ups?
- What's the simplest CRM for a solo consultant who hates admin work?
Questions about CRM on ChatGPT
What CRM does ChatGPT recommend?
Over the last four weeks, the placed brands ChatGPT named most often in its answers to our CRM questions were HubSpot (94%, 75 of 80 answers), Pipedrive (83%, 83 of 100 answers) and Zoho CRM (41%, 41 of 100 answers). That is how often a name shows up, not a ranking of quality.
Does ChatGPT agree with other AI engines on CRM?
Not on everything. Against Gemini and Google AI Mode pooled, ChatGPT names Salesforce (11% against 50%) less often.
How is this measured?
Each week the same 5 CRM buyer questions are asked as written in logged-out US sessions of ChatGPT, Gemini and Google AI Mode. A brand's figure is the share of the answers that score it which name it, over a rolling four weeks. Where a name sits inside an answer is not a rank. To see how AI answers treat your own brand, run the free AI visibility scan at agnostify.com/audit.
How we measure
Each question is asked as written, from a logged-out United States session on ChatGPT, Gemini and Google AI Mode.
How is a score calculated?
On a category board, the score is the share of every valid run across that category's questions that names the brand, over a rolling four weeks, with a 95% Wilson interval. Rows are ordered by the low end of that interval, so a brand named on one question cannot outrank one named across the category. A brand named in fewer than 10 runs, or on only one question, sits below the line as low confidence. On a question page the share is of that question's runs. Where a name sits in the answer is not a rank.
Which brands count where?
Names are matched to a reviewed brand list, and a brand counts only on questions in its own category. Names that are ordinary words, such as Streak, Loops and Instantly, count only when the answer clearly means the product. A CRM named as an integration in a meeting-notes answer is not a point on the meeting-notes board. A brand named in the question itself, as in “alternatives to Profound”, is not scored on that question, so those runs count neither for nor against it. A name that is not on the list stays off the board until a person adds it.
Will this match a signed-in chat?
A logged-out session has no memory and no personalization, so a signed-in person can see a different answer.
Cited pages are the sources that engine marked as citations, not every link in the raw response.
Run by Agnostify. Agnostify builds custom AI systems for teams, and measures how AI recommends brands. This board is a measurement, not a promise that a brand will be recommended.
Monday movers
Which names started and stopped showing up, once a week. The letter is not sending yet. This saves your place on the same list as the rest of Agnostify, tagged ai-picks. You will get a confirmation email first.